Privacy & GDPR

Privacy Declaration

Your personal data are very important to us. That is why we spare no effort to protect them. We respect your legal rights in relation to your data. This declaration explains how your personal data are collected, processed and used. This declaration constitutes our general data processing policy in accordance with the applicable legislation (GDPR).

Our contact information

Xpair Communication BV, Sluisstraat 14 B0001, 3000 Leuven.
Please forward all questions regarding our privacy policy to In order to be certain we are sending the requested information and data to the right person you may be asked (depending on your specific question) to identify yourself e.g. by sending us a copy of the front of your ID card.

Personal data that we process

Xpair processes your personal data when we enter into contact with each other with a view to your using our services and/or because you choose to supply us with those details. Below you will find an overview of the personal data we process:

First and last name
Telephone number
Email address
Professional details such as company name and VAT number
Data on your activities on our website and social media


For what purpose and on what grounds do we process personal data

We process your personal data for the following purposes:

To keep you informed of changes to our services and products
To save your language preference
We analyse your behaviour on our website in order to optimise the website and gear the products and services offered to your personal preferences.


Social media & newsletters

We utilise social media to communicate about our events and share news in general. On occasion we will reply to comments aimed at Xpair Communication. Based on your personal interests you may also see Xpair Communication adverts on social media.

You will only receive the newsletters (via Mailchimp) following your express permission, which can be withdrawn at any time. We record which newsletters you receive and whether or not you open these mails in order to confirm we are sending you relevant content.


How long do we store personal data

Xpair Communication only stores your personal data for as long as strictly necessary to realise the goals for which your personal data were collected.


Disclosure of personal data to third parties

Your email address and newsletter preferences are securely stored. We need these data to be able to send you our tips and bespoke news. 

In addition Xpair Communication also discloses data to third parties when required to fulfil our agreement with you or to meet any legal obligations that may apply.


Cookies or similar techniques used by Xpair Communication

Cookies are small data or text files that are installed on your computer, tablet or smartphone when you first visit this website. We only use technical and functional cookies as well as analytical cookies that do not infringe on your privacy. The cookies we use are necessary for the technical functioning of the website as well as for user convenience. They keep the website functioning as smoothly as possible and remember your preferred settings. They also enable us to optimise our website. You can also opt out of cookies by configuring your browser in such a way that cookies are no longer stored. In addition you can delete all information previously stored via your browser settings. 

View, correct or delete data

We attach great importance to the protection of your personal data. When using them we take care to respect your legal rights. That is why we have listed those rights below.

If you wish to exercise these rights you can contact us via the contact information printed at the top of this Privacy Declaration.

You can request an overview of the personal data we process. You can have inaccurate personal data rectified and request the removal of any personal data that are no longer relevant.
You can have your personal data forwarded to a third party.You can ask that we restrict the use of your personal data or object to the use of your personal data for specific purposes.

Complaints regarding the processing of your personal data? Do you have any complaints with regard to the way in which we treat your personal data? Then please contact us at If we are unable to help you to your satisfaction you can always contact the Belgian Data Protection Authority and lodge a complaint.

How we protect personal data

We take the protection of your personal data seriously and take all necessary measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you are under the impression that your data are not properly protected or if you have indications of misuse please contact our customer service or mail us at

Changes to this Privacy Declaration

Keep informed of any changes and read this Privacy Declaration on a regular basis.

Our services are constantly growing and evolving so we can keep providing the best possible service. That is why this Privacy Declaration will be updated on a regular basis so it will continue to reflect how we handle your personal data. Although we spare no effort to apprise you of any changes we still advise you to read this Privacy Declaration from time to time. After all, it is your responsibility to follow up on any changes.